Managed IT Services for SMBs and Entrepreneurs

We support SMBs, startups, and independent entrepreneurs in Montreal, Laval, and across Quebec with proactive managed IT services.

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The Benefits of Managed IT Services in Montreal and Quebec

Reliable, secure IT aligned with your business goals.

Fewer Incidents

Monitoring and maintenance.

Stronger Cybersecurity

EDR security and advanced protection.

Business Continuity

Managed backups and recovery.

Scalable IT

Device management, access, and licensing.

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Receive a fast estimate tailored to your IT needs. No commitment required.

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What’s Included in Our Managed IT Services

The essential building blocks of a modern MSP service.

  • User assistance
  • Incident resolution
  • Onboarding / Offboarding
  • Anti-ransomware
  • Endpoint protection
  • Best practices
  • 24/7 Monitoring
  • Updates & patching
  • Reports & alerts
  • User management
  • Security settings
  • Support & configuration
  • Asset inventory & tracking
  • Licensing & renewals
  • Purchasing recommendations

Choose the Managed IT Services Plan That Fits Your Business

Compare our managed IT plans and find the solution that matches your needs, budget, and growth.

View Our Plans

IT Consulting and Strategy for SMBs and Entrepreneurs (vCIO / CISO / CTO)

Customized strategic guidance to align technology with your business objectives.

Bronze

SMBs with 10 to 25 employees
  • Monthly strategic review
  • Budget planning
  • Technology roadmap

Silver

SMBs with 25 to 50 employees
  • Bronze services included
  • Supervised IT projects
  • Quarterly leadership committee

Gold

SMBs with 50+ employees
  • Silver services included
  • Weekly on-site presence
  • IT & vendor management

Frequently Asked Questions

To quickly clarify things before getting started.

Our “unlimited support” offering, included in our Business and Strategic MSP plans, is designed to provide complete peace of mind and maximum productivity for your teams. Here’s what it includes in practice:

  • Comprehensive User Support: Your employees can contact us as often as needed for any IT issue, whether by phone, email, or through our client portal. This covers software issues, hardware failures, and more.
  • Proactive Incident Resolution: This includes not only resolving the issues you report, but also those we detect through our 24/7 monitoring — often before they impact your work.
  • Management of Routine Tasks: Employee onboarding and offboarding, as well as access and permissions management, are included.
  • What’s Not Included: Unlimited support covers day-to-day operations. Major projects (e.g., full server migration, deployment of a new ERP system, office relocation) are not included and are handled through separate project proposals. We always clarify this distinction transparently in our service agreements.

Yes. We have extensive expertise in the Microsoft 365 ecosystem and provide complete management services, including:

  • Account & Licence Management: We handle the creation, modification, and removal of user accounts, while optimizing licences so you only pay for what you actually need.
  • Advanced Security: We go beyond basic setup by implementing advanced security policies such as multi-factor authentication (MFA), anti-phishing protection (ATP), email encryption, and data loss prevention (DLP) policies.
  • User Support: We provide full support for all Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive.
  • Complete Backup Coverage: It’s important to understand that Microsoft does not provide full backup protection for your data. We fill this gap by backing up your entire Microsoft 365 environment (emails, files, etc.) to a secure, independent location.

Our managed backup service is much more than a simple copy of your data. It’s a complete business continuity solution.

  • 3-2-1 Strategy: We follow the industry best practice: at least three copies of your data, on two different types of media, with one copy stored off-site in a secure Canadian data centre.
  • Complete Coverage: We configure and monitor backups for your servers, workstations, and critical cloud data, including your Microsoft 365 environment (emails, OneDrive, SharePoint, Teams) and Google Workspace.
  • Monitoring & Testing: We don’t just configure backups — we monitor them daily to ensure they are running properly. We also perform regular recovery tests (included in certain plans) to guarantee your data can be restored when needed.
  • Custom Retention Policies: We work with you to define retention policies that meet both your operational needs and your legal and regulatory obligations.

With our service, a backup is not just a copy — it’s a recovery guarantee.

Yes, and it’s a key differentiator in our approach. We provide virtual IT leadership services (vCIO/vCISO) to deliver high-level strategic guidance without the cost of hiring a full-time executive.

  • Strategic Alignment: Our vCIO works with your leadership team to ensure your technology not only functions properly, but actively supports your long-term business goals.
  • Budget Planning: We help you plan and optimize your technology spending to ensure every dollar invested delivers maximum return.
  • Technology Roadmap: We build a clear roadmap for the evolution of your infrastructure, anticipating future needs and proactively planning migrations and upgrades.
  • Governance & Compliance (vCISO): Our vCISO oversees your security posture, manages risk, and ensures you remain compliant with evolving industry regulations.

This service, included in our higher-tier plans or available à la carte, transforms IT from a cost centre into a true growth driver.

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